Have you noticed how polite your Keurig® coffee maker is? She always says please and thank you. However, all of this politeness can be a bit annoying when it involves the "more water please" message. This is a common error that can occur even if the reservoir is filled to the rim with h2o. There are a few reasons this can happen and luckily they are all very simple to fix.
What to do if your Keurig® brewer says to add water but it is full
- Make sure that the water reservoir is seated properly in the base.
- Remove, empty, and thoroughly clean the reservoir. Then fill with fresh water and place it back in the base.
- If after trying both of the above steps, you still see the message it may be time to descale your unit. It is a good idea to clean your brewer on a regular basis and it solves many common issues. You can find easy step-by-step instructions here.
Still seeing the message? It is probably your water. Keurig® coffee makers are very sensitive to the type of water you use. Specifically, they do not like distilled water. The sensor that detects the water level is electrical. That sensor requires a solid matter for electrical current to work. There are little or no solids in distilled water therefore, the sensors are not triggered. The machine then thinks the water reservoir is empty. You should use filtered or bottled (not spring) water.
Has this happened to you? If you have any tricks that I have not listed we would love to hear them!
- Lost your Keurig owner's manual? No problem, we have digital copies of the owner's manuals for most Keurigs here.
- Read our article: "Top 20 Keurig 2.0 Questions Answered" to learn everything you need to know about the new models of Keurig brewers.
- Curious about Keurig recycling? Learn about recycling Keurig K-carafe coffees.