Posted on Mon, Jan 11, 2016


Keurig® 2.0 coffee makers can be quite an anomaly to those not well versed in the world of Keurig® brewing. Even those that have enjoyed K-Cup® coffee for years can be left with many questions when it comes to the newer models of Keurig® brewers. The technology is the same but, there are very important changes with Keurig® 2.0 that you will need to know.

We are asked questions on a daily basis regarding this very subject. Over the past year, we have assembled a top 20 list of the most popular inquiries we receive about Keurig® 2.0. We have supplied the answers right here in a nice and neat article enabling you to get your answers quickly and move on to brewing your delicious K-Cup® coffee pods!

1. Do I need to buy special K-Cup® pods?

This very question by far has caused the most confusion and frustration with Keurig® 2.0 coffee users. Unfortunately, Keurig® did not do a great job explaining that yes indeed only certain K-Cup® coffees will work with Keurig® 2.0. But, don't worry, there are nearly 400 K-Cup® roasts that will work, the struggle is determining which ones. How do you know? Just look for the K-Cup® seal on the box and a white ring on the outer edge of the Kcup lid.


2. What is a K-carafe® pod?


K-Carafe pods® are the whole reason you want a Keurig® 2.0. K-carafe® pods look just like a K-Cup® pod but are a bit larger. These larger pods enable you to brew an entire carafe of coffee with your Keurig®  brewer rather than just a single cup expanding the options of your coffee maker. 

3. Can I brew my own coffee with Keurig® 2.0?

You are in luck, the answer to this has recently changed. Keurig® heard your demands for this flexibility and answered with a filter that allows you to brew regular ground coffee in your Keurig® coffee maker. This handy little tool is called the My K-Cup® but, be careful there are a few different models.

4. Once I have started the brewing process can I stop it? 

Yes, you can stop your machine mid-brew by pressing the power button and holding for one second. Do not attempt to lift the brew handle to stop the machine from brewing, this could result in burns. 

5. Where is the power button on Keurig® 2.0?

The power button can be found on the led screen on the lower right-hand side.


6. Where is the serial number located?

The serial number of your Keurig® 2.0 brewer is a bit hidden. To find it, remove the water reservoir and look on the now exposed side of the unit. You should see a 14 digit alphanumeric code, this is the serial number of your coffee maker.


7. How do I perform a water-only brew cycle?

Simply lift and lower the brew handle with no K-Cup® pod inserted. The screen will display a message asking if you would like to dispense hot water. Check to make sure that you have a cup in place and push continue. This option comes in handy after brewing hot cocoa and other beverages that may leave the units needles dirty. In addition, I like to use hot water for oatmeal, soup, and other hot snacks.

8. How do I clean my Keurig® 2.0?

Cleaning the Keurig® 2.0 is a little different from previous Keurig® models. but, don't fret, it is still super easy. Step-by-step instructions can be found here.

9. Is the carafe dishwasher safe?

No, unfortunately, the carafe that comes with your machine is not dishwasher safe. In fact, it is recommended that all parts of your 2.0 be hand washed. 

10. What type of plastic is the water reservoir made from?

The Keurig® 2.0 water reservoir is made from FDA-approved, BPA-free polystyrene.

11. Does it come with a warranty?

Yes, all models of Keurig® 2.0 coffee brewers come with a one-year warranty.  This strong warranty is such a great benefit that Keurig® provides, I have seen plenty of downtrodden consumers thrilled to learn that they will receive a replacement brewer after experiencing glitches in the first year. 

12. Can I use Vue cups?

Yes, Keurig® Vue cups will work just fine in your 2.0.

13. What are the different brew numbers?

Brew #1 is a specific setting for K-Cup® coffees. #4 is set for Vue. #2, 3, 5, and 6 are set for future product options that Keurig® has planned including treats such as lattes and cappuccinos!

14. I keep getting an "oops" message, what does this mean?

Generally, if you receive the infamous "oops" message it means that you are attempting to brew a non-sanctioned K-Cup® or one that predates the 2.0 technology.

15. How many cups do K-carafe® pods make?

Depending on the model you have, the carafe allows you to enjoy 2-5 cups, brewing anywhere from 22-30 ounces. That is the official answer. The truth is, I get about 2 and a half, maybe 3 cups on the max setting with my K350. I personally love this because anything more would just get too cold anyways. 

16. Can I adjust the temperature of the water?

No, the water temperature is not adjustable. It is preset to the optimal coffee-making level of about 192 degrees and can not be changed.

17. How do I brew hot cocoa and Cafe Escapes pods

These specialty-type K-Cup® pods brew much more effectively in Keurig® 2.0. The process is the same, insert your hot cocoa or Cafe Escapes K-Cup®  pod, lower the brew handle and choose the "hot cocoa/other" option on the screen then brew away. This functionality has finally perfected the way those treat-type K-Cup® pods are prepared.  

18. What does the "strong" button do? 

The strong selection on your Keurig® 2.0 tells the unit to use a pulse brewing which allows for a deeper extraction of the coffee resulting in a richer, more satisfying cup of joe.

19. How much water does the reservoir hold? 

The water reservoir of your coffee maker holds anywhere from 60 to 80 ounces depending on the model:

K300/ 350     60 ounces

K400/ 450     70 ounces

K500/ 550     80 ounces

20. Is the brewer UL approved?

Yes, Keurig® 2.0 coffee brewers are UL-approved for household use. 

I hope this helps you navigate this crazy but wonderful world of K-Cup® coffee and Keurig® 2.0. If you have a question that has not been answered, please post it in the comments so that all readers can benefit from the answer. 

Happy brewing!


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Topics: Keurig K-cup FAQ's

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